SokhaKrom Terms of Service and Privacy Policy

I. Terms of Service

Please read the terms and conditions for using SokhaKrom App. When you install and register an account on SokhaKrom Application, pressing “I Accept”, on​​ your browsing, getting access to the SokhaKrom App Service, this means you accept that you have already read, understood, and consented to follow the terms and conditions of using the SokhaKrom Application, Terms of Privacy of Codingate, End User License Agreement, and further relevant terms, hereinafter called (the “Terms of Service” or “Agreement”).

For those who are not in applicable jurisdiction or do not agree to the Terms, you are not eligible to use or continue using the SokhaKrom Application Service.

II. About SokhaKrom Service

Sokhakrom is a Participatory Healthcare Platform which would be a central information of trustable healthcare and medical services in Cambodia. SokhaKrom has four platforms such as Mobile Application, Patient Relation Management system (SaaS), Web Portal and Facebook to achieve its mission that is listed down below:

  • To Promote Medical Institutions/Professionals in Cambodia
  • To Leverage Health Care Awareness: Since to October 2016, we actively produced and published 2 to 3 healthcare articles everyday till now on our platform (mobile apps, facebook page and website) keeping our beneficiaries be aware and leverage their knowledge in living healthy lifestyle.
  • To Improve Hospitality of Medical Management in Cambodia
  • To address financial barrier of getting access to healthcare services

As digital media channel, we produce media content which provides beneficial health information to general audiences regardless their races, skin colors or religion believes, social classes, or sexual orientations. Sokhakrom plays its roles as an informative platform where users can find their trustfull health professionals, legal pharmacies, and health care tips. In whatever circumstances, we strongly commit to being an always moral and non-political digital media health platform.

III. Account and Registration

A registration of an account is required in order to access to the Service. Some important information about you may be needed when you create an account. The required information may include but not limited to username, mobile number, password, an email address or other contact information such as home address, Facebook identity, Google identity, etc. Please, be sure that the provided information is true and up-to-date one. By providing us a password, you also consent to be exclusively responsible for keeping the confidentiality of your account and password and for all activities happening under your account. With trustable reasons proving that your account is unsecured caused by any loss, please, notify us immediately via

IV. Prohibited Conducts

You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.

You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of SokhaKrom, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal, or otherwise inappropriate, including promoting violent crimes; (c) involve publishing, commenting or calling falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; or (e) involve any non-personal use of our Services unless otherwise authorized by us.

Harm to SokhaKrom or Our Users. You must not (or assist others to) access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the integrity or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services; or (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time.

You are responsible for keeping your device and your SokhaKrom account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

V. Ownership and Proprietary Rights

Codingate exclusively owns and operates SokhaKrom App. The visual interfaces, graphics, design, compilation, information, computer code (Including source code or object code), products, software, services and all other elements of the Service provided by Codingate are preserved by copyright, trade dress and trademark laws, international conventions, all other relevant intellectual property and proprietary rights, and applicable laws.

Regardless any User Content provided and owned by users of the Service, all Materials contained in the Service are the property of Codingate or its subsidiaries or associated companies and/or third-party licensors. All trademarks, service marks and trade names are proprietary to Codingate or its associated and/or third-party licensors.

Unless authorized by Codingate, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from or otherwise make unauthorized use of the Materials. Codingate reserves all rights to the Materials not clearly stated as granted in the Terms.

VI. Legal Privacy for Users

1. Protection of Users Confidentiality

Codingate Co.,Ltd hereinafter called (“Codingate”, “We” or “Us”), in the name of owner of the SokhaKrom product and our website at, we make our trustful commitment that we keep your privacy information very confidential. We do understand users concern about their privacy and how their requested information will be used and allocated, and therefore we guarantee that all your provided information is safely stored and will only be used for our internal data analysis without publicly sharing. We do strictly comply with this Privacy Policy. The scope of this Terms and Privacy Policy cover the use of SokhaKrom Mobile Application and our website, hereinafter called (the “Mobile Product”) and/or (the “Services”).

2. Personal and Non Personal Information

To clearly understand our privacy practices, you are strongly recommended to read this Privacy Policy carefully. All your collected personal information (“Personal Information”) and Non-Personal information ("Non Personal Information”) of those using the SokhaKrom Mobile Application (the “Mobile Product”) is strictly governed by this Privacy Policy.

3. User Consent to Use SokhaKrom Application

By ticking the consent box available on our SokhaKrom Mobile Application and/or using our products or services, users are supposed to have their consent to this Privacy Policy and agreed that this Privacy Policy controlling over our collection, sharing and the use of your Personal and Non Personal Information. Please do not install the SokhaKrom Mobile Application if your do not agree to this Privacy Policy or uninstall the Mobile Product immediately if you has mistakenly installed it without consent to this terms of Privacy Policy. For further inquiries or comments, please contact us at

VII. How We Collect Data

We may use Google Analytics to collect and process certain users engagement when users clicking on our Mobile Application features, we will be able to know, for instance how many users are exploring the Merchants.

VIII. Data Needed to be Collected

1. Operating system on your phone

You are required to let us know which operating system you are currently using on your phone. With information on operating system, we are able to know if your device support our product or not.

2. Language setting on your phone

To understand the content in our Mobile Products, please select the language setting on your phone as English or Khmer. Our translation services may require Information about your language preferences.

3. The IP address your device connects to

Your IP address will be collected to determine which country your located in. We collected this IP addresses as it can help us to determine the demands and functionality of our Mobile Application to users and it helps to improve SokhaKrom respond to customer desires and preferences.

IX. Why We Collect Data

1. To increase credibility of application value in mobile

Since the data enable the company to generate more value of the application in mobile, we collect data from Personal and/or Non Personal information as much as possible to get to know the overall audience of the SokhaKrom and this data will also be used to develop,evaluate, improve and deliver our Product and Services to users and thus we may offer more services or rewards from our advertisers to users.

2. To reach more targeted audience

SokhaKrom is a cost-effective advertising platform that makes the advertisers efficiently reach more targeted audience. To avoid irrelevant ads, SokhaKrom enables ads you receive on your smartphone or tablet to be more relevant to you and properly fits with the designated audience.

3. Companies improve quality of products and services

By knowing who their audience is, what they want the most, and their interest, company will be able to improve their product to satisfy their customers while accumulating their products sale volume, and at the same time companies can increase their revenues.

4. Manage Account

We use, process and/or analyze the collected Personal and Non-Personal information about you to manage your account and we may use your contact information so as our customer service will be able to communicate with you from time to time and deliver better responses to any quirie from you and deliver a better SokhaKrom products and/or services to our users.

X. Other data we collect

We also use other information for example users average age ranges from Cambodia population census to add to data we collect. The reason why we collect information from population census is not to personally know users identification or device but we tend to categorize groups of users by age ranges, income ranges, gender, and education level.

XI. Mobile Product “SokhaKrom”

1. Third Parties

The SokhaKrom Product contains Software Development Kit (SDK) to collect Mobile Device data. We are not responsible for the use by any third party of any Personal Information you may provide to the third party through SokhaKrom Application. Please review the privacy policy of the third party prior to sharing your Personal Information with any third party.

2. Automatically Collected Information

When using our Mobile Product, your Non-Personal information are automatically and selectively collected by our web server, the selected information includes operating system you are running and your IP address, profile information, mobile device you use, the IP address of your mobile device. We use the data for diagnosing the Mobile Product problems, tracking usage and improving quality of our Mobile Application Services.

3. Targeted Ads

To ensure that advertising information appearing on users mobile device is users relevant and preference, we collect from users of our Mobile Product and particularly sum up those containing general demographic information of users and give to third parties (advertisers). The aforesaid information consists of no specific Personal information which individually identifies users’ Personal information.

4. Log In

In order to login to access SokhaKrom Application, you will have few options to choose whether to login using your mobile phone number or to link to Facebook account or Google Plus. By authorizing SokhaKrom Mobile Application to access your Facebook account or Google Plus, you acknowledge that your Personal and/or Non Personal information on your Facebook profile including but limited to your likes and interests will be collected.

5. Promotion Materials

When you register a profile, by ticking the consent box on our Mobile Application, you may receive promotional materials via email,direct mail,telephone or other channels such as text messaging, Facebook and Instagram in relations to (the “Mobile Product”) and/or (the “Services”), by ticking the consent box it implies that you allow us to send such promotional materials to you and on the other hand, you may choose not to receive any promotional material by opt out.

6. Opt-Out of Information Collection

You may be able to choose either to continue or end the data collection at any stage by just simply uninstalling SokhaKrom Mobile Application from your mobile device.

XII. Disclosure and Sharing of Information

Users are very important part of our business, we treat our users special and we respect them and their concern about disclosure of their collected information data. Therefore we have always kept in our mind that we committed to maintaining users’ confidentiality by not sharing, renting, or selling their collected information data to any other party beside those mentioned in this Privacy Policy as following:

  • We may share users’ information to our Service providers dealing on behalf of SokhaKrom, with a very strict prohibition that they are not allowed to reuse, resell, reshare, or re-rent users’ information to the third party on any irrelevant purpose.
  • We may use your Facebook data to retarget SokhaKrom content to make it particularly relevant to you and we make sure that your Facebook data is not shared by us to any irrelevant third party.

XIII. Links to other sites

SokhaKrom Mobile Application may be linked to other sites or pages or accounts on other social media sites or services, including Facebook,WeChat, Line and Google plus. Therefore, information you share on those social media may comply with terms of Privacy Policy of those social media sites or services.

Users aware of the fact that when you click any of the advertisers on a Mobile Application, your device may also be tracked by advertisers of those social media sites or services. To this context we are not responsible for any leak of your information caused by any irrelevant third party.

XXIV. Mobile App Online Activities Tracking

SokhaKrom tracks users online activities within purposes stated in this Privacy Policy only when you are online. Once you are offline or leave SokhaKrom Mobile Application, we are not able to track or collect your data information immediately.

XV. Security

As mentioned above in this Privacy Policy, SokhaKrom has taken measures to strongly protect users’ personal Information that their confidentiality is highly secured.​ We store your personal information in a very safe and secured database on a protective server by limiting access to such information only to SokhaKrom employees who are specifically assigned to work on this specific task.

Nevertheless, in terms of physical and electronic security system, we do not tend to warrant our server or database security and we do not guarantee if your information is not blocked during the process of Internet transmission.

If you feel that your password has been stolen, please promptly change your password or report to us at

When you agree with SokhaKrom Terms of Service, you give your consent that you will be personally responsible for your use of the Service and you agree to protect, guarantee and secure Codingate and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (Collectively, the “Codingate Entities”) from and against any and all claims, liabilities, damages, losses and expenses including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with

  • your access to, use of or alleged use of the Service;
  • your violation of the Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation;
  • your violation of any third-party right including without any limitation intellectual property right, publicity, confidentiality, property or privacy right; or
  • any disputes or issues between you and any third party.

At our own expense, we reserve the right to assume the exclusive protection and control of any matter otherwise subject to security by you, and in such case, you agree to cooperate with our prevention of such claim.

XVI. Changes to our Privacy Policy

To some degrees, this Privacy Policy may be subject to changes at some point in the future. In case if there is anything changed in this Privacy Policy, we will add to our Privacy Policy with Effective Date that the changes will be taken place.

The continuation of using SokhaKrom Application, it is supposed that you agree with the modified terms of Privacy Policy.